Contact us

The best way to contact us is through the email address below. We answer all emails daily from Monday to Friday. If you haven’t received a reply from us within one working day, please write again. We also check our junk mail as sometimes messages are diverted. Please make sure that you have done the same before you chase us!

I don’t check emails at the weekend. I am too busy painting my models…..To be serious, I don’t have access to the stock or post system so Monday will be the day that you get a reply to any emails sent at the weekend.

All orders are acknowledged automatically by the system and we send an ‘order complete’ confirmation once the order is ready to be picked and dispatched. If you haven’t received an email check your junk mail or spam filter – it will be there.

If you contact me through social media you will get a response but it will be slower than by email. I often do not have the information to hand when checking social media at home.

We are able to take phone calls from 10.00am to 3.30pm Monday to Friday, should you wish to discuss an order or have a query.

Email us at: horzawood@hotmail.com

Telephone us on: 0115 9704908

Write to us at: Unit 30, Lenton Business Centre, Nottingham NG7 2BY